INFUSION MANAGEMENT SERVICES
FINANCIAL AND PRO FORMA ANALYSIS
Key performance indicators (KPIs) incorporated into readily accessible dashboards. Established account workflow to continuously monitor claim adjudication and financial performance for infusion services
SITE DEVELOPMENT/LEASE HOLD IMPROVEMENTS
Infusion center space planning, build-out and implementation
MANAGED CARE CREDENTIALING AND CONTRACTING
Provider credentialing, contract fee schedule negotiation and payor relations
PATIENT ONBOARDING
Timely insurance benefit verification, authorization and start of care. Simple patient scheduling of infusion services and comprehensive patient education
FLEXIBLE SITE OF CARE
Providing in-office and free-standing ambulatory infusion center treatments and coordinating home infusion services
PURCHASING AND INVENTORY MANAGEMENT
Distributor selection, medication procurement and ongoing inventory management support
CLINICAL MANAGEMENT
Meeting state and federal regulatory standards for nursing and pharmacy, as applicable
REVENUE CYCLE MANAGEMENT (RCM)
Established RCM workflows and performance metrics and verification of timely and accurate payment
INFORMATION TECHNOLOGY MANAGEMENT
Evaluation of information technology resources and solutions for hosting, cloud access and virtual CIO oversight (vCIO)
RISK MANAGEMENT
Patient safety and government compliance
QUALITY STANDARDIZATION
Established standards of practice and clinical audits provide quality standards and continuous quality management
BUSINESS DEVELOPMENT
Business and marketing plan development for outreach to payors, other physicians and additional referral resources. Community involvement, advertising plans and public relations efforts
CLINICAL RESEARCH
Connecting providers with pharmaceutical manufacturers and contract research organizations for clinical trials and research studies
HUMAN RESOURCES
Recruitment, hiring and training of qualified and experienced infusion therapy staff. Staff development including continuing education
PATIENT EXPERIENCE ENHANCEMENT
Providing the best possible experience through timely, coordinated, high-quality patient care, health assessments and communication.