PRACTICE MANAGEMENT SERVICES
FINANCIAL AND PRO FORMA ANALYSIS
Key performance indicators (KPIs) incorporated into readily accessible dashboards. Established account workflow to continuously monitor claim adjudication and financial performance
MANAGED CARE CREDENTIALING AND CONTRACTING
Provider credentialing, contract fee schedule negotiation and payor relations
FRONT OFFICE MANAGEMENT
Standardized workflows support appropriate patient responsibility collections and scheduling of all follow up visits at time of service
PATIENT ONBOARDING
Seamless process for new patients and scheduling of necessary services to encourage patient engagement and satisfaction
PURCHASING AND INVENTORY MANAGEMENT
Distributor selection, medication procurement and ongoing inventory management support
CLINICAL MANAGEMENT
Medical staff education and coordination of ongoing clinical privileges and medical board requirements
ACCOUNTING AND PAYROLL SERVICES
Centralized accounting and payroll services aligned with human resources, accounts payable and accounts receivable to maintain a steady and consistent cash flow
REVENUE CYCLE MANAGEMENT (RCM)
Established RCM workflows and performance metrics and verification of timely and accurate payment
INFORMATION TECHNOLOGY MANAGEMENT
Evaluation of information technology resources and solutions for telecommunications, hosting, cloud access and virtual CIO oversight (vCIO)
RISK MANAGEMENT
Patient safety and government compliance
QUALITY STANDARDIZATION
Established standards of practice and clinical audits provide quality standards and continuous quality management
BUSINESS DEVELOPMENT
Business and marketing plan development for outreach to payors, other physicians and additional referral resources. Community involvement, advertising plans and public relations efforts
CLINICAL RESEARCH
Connecting providers with pharmaceutical manufacturers and contract research organizations for clinical trials and research studies
HUMAN RESOURCES
Recruitment, hiring and training of staff and ongoing development including continuing education, reviews and performance improvement plans
PATIENT EXPERIENCE ENHANCEMENT
Providing the best possible experience through high-quality patient care and communication
PRACTICE GOVERNANCE
Foster workplace culture that meets its strategic mission, financial and operational objectives